Contact
Get in touch
We respond to all inquiries within 2-3 business days.
Compliance
Security questionnaires, accessibility documentation, and data requests.
Response times
Support inquiries: 2 business days. Sales and partnership inquiries: 1 business day. Compliance and security questionnaires: 5 business days. Accessibility reports: priority handling, acknowledged within 2 business days.
What to include when reporting an issue
- The page or chart where the issue occurred
- The behavior you expected versus what happened
- Your browser and operating system
- Your assistive technology if applicable
Press and research inquiries
Cassandra synthesizes peer-reviewed research across nine earth system chains. For journalists working on cascading climate stories, researchers building on the synthesis, or educators integrating Cassandra into curricula, reach out at admin@lonia.ai with the subject line "Press" or "Research".
Want to be there at launch?
Join the waitlist and we will email you when paid tiers open.